Frequently Asked Questions - FAQs
Are you open for walk-in and in-store shopping?
We are not set up for walk-in. We use our entire space as our design studio and cooler storage, and all bouquets are made to order, so there are no bouquets ready to walk out the door. If you would like to order ahead for pick up, we are happy to have those ready for you when you get here.
Can we come into the shop to meet with a designer about flowers for a funeral?
Absolutely! We are not open for walk-in, but if you would like to call and schedule an appointment, one of our designers will be available at that time to meet with you and your family to customize beautiful arrangements that will honor your loved one.
Do you offer same-day flower delivery in Albuquerque?
Most of our deliveries are set up for next day, but if you call the shop we may be able to get a same day delivery out for you! 505-247-8650
How much does flower delivery cost in Albuquerque?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area. They range from $11-$16 for Albuquerque, $18-$25 for Rio Rancho, Corrales, and Bernalillo.
Can I order online or by phone?
Yes! You can order online anytime at flowersbyzl.com or by phone at (505) 247-8650 during our business hours (Mon-Fri 9:00 AM-4:00 PM, Sat-Sun Closed).
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, bank account payments, and Afterpay at our online checkout. For in-store or phone orders, we take cards, House Accounts, cash, and checks.
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision. You are welcome to call the shop and speak to one of our designers before placing your order.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will call the recipient and coordinate with them whether to leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time.
Do you deliver flowers to hospitals, offices, or event venues in Albuquerque?
Yes, we deliver to homes, hospitals, businesses, and venues across Albuquerque. Please provide the name of the business/venue and the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons to personalize your arrangement such as small gifts or keepsakes. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight and AC/heater vents to extend their life.
Can you send me a picture of the arrangement?
Of course! We will send you a "BloomSnap" photo of your flowers as we are loading them for delivery, this will come to your email. We love to send you a photo of the exact bouquet that you are sending so that you can enjoy them a little too!
Why choose flowers by Flowers by Zach-Low?
What sets us apart is the care in every detail: fresh, quality blooms, thoughtful design, and a wide online selection. We’ve got plenty to choose from for the big days—Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas—in Albuquerque, and we don’t stop there. From everyday bouquets to sympathy flowers, we’ve got you covered. We believe that flowers can bring warmth, peace and comfort to every space, it is our honor to design arrangements for all of life's occasions. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen.
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.